Returns & Exchanges
At Black Lantern, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Package Your Items
Ensure all garments are unworn, unwashed, and have the original Black Lantern tags attached before sealing them in the original shipping mailer.
Drop Off and Track
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing